London & Quadrant tenants say problems with damp, mould and vermin in their homes are being ignored
Social housing tenants claim their health is being affected by damp, mould and vermin because their complaints have been ignored by one of Britain’s largest housing associations.
Two years after an independent review, prompted by an Observer exposé in 2018, criticised London & Quadrant’s repairs service, the charity is still failing to address reports of unsafe and insanitary accommodation, according to tenants. In addition, 89% of contributors to the review website Trustpilot rate its performance as bad, with reports of unresolved leaks and defects.
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