Watchdog orders university to pay student £1,000, but NUS says complaints process is ‘farcical’
Students could be awarded financial compensation for lost teaching time during the Covid-19 lockdown after the higher education complaints watchdog told an institution to pay £1,000 to an international student.
However, the National Union of Students (NUS) described the process for dealing with complaints about university disruption during the pandemic as “farcical” and “inadequate” as the Office of the Independent Adjudicator published details of a handful of individual cases.
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